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• Organizational Mastery Series (FULL)

  • Start
    02/11/2021
  •  
    (CST)
  • End
    06/10/2021
  •  
    (CDT)
  • Schedule
    5 sessions
  • Location
    Virtual

  Signing up for the Organizational Mastery Series gains access to ALL of the sessions below.  This one price saves you nearly $100 AND you get a free gift!!

  
  

  Feb 11

  • Self Awareness: Strengths and Blind Spots 8:30-11:00 (details)
  • Team Awareness: Strengths and Blind Spots 1:00-3:30 (details)

  Mar 11

  • Tapping into Discretionary Efforts 8:30-11:00  (details)
  • Having Difficult Conversations 1:00-3:30 (details)

  Apr 8

  • Getting Organizational Alignment 8:30-11:00 (details)
  • Aligning Talent with Strategy 1:00-3:30 (details)

  May 13

  • Customer Mapping 8:30-11:00 (details)
  • Getting Into the Mindset of Your Customer 1:00-3:30 (details)

  Jun 10

  • Wasted Excellence 8:30-11:00 (details)
  • Maximizing Improvements 1:00-3:30 (details)

  
  

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• The Power of Customer Mapping (FULL)

  • When
    05/13/2021
  •  
    8:30 AM - 11:00 AM (CDT)
  • Location
    Virtual Workshop

  The Power of Customer Mapping

  

  You may think that your customer’s relationship with you is pretty straightforward.  You offer something, they buy it. But once you dig into the details – you ‘ll find that your customer’s experiences can be very complex and surprisingly different from one another. 

  What is customer mapping?

  Customer mapping allows organizations to step into their client’s shoes and see their business from a very different perspective. It helps companies:

  • Identify customer pain points  
  • Improve the customer experience
  • Define what customers – and prospective customers – need, before they buy
  • Reveal organizational gaps
  • Concentrate continuous improvement opportunities on the things that matter most to your customers

  Join us for Getting into the Mindset of Your Customer for a combination discount.

  Want to save more?  Attend the entire Organizational Mastery Series.

  
  

  
  

  
  

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• Getting into the Mindset of Your Customer (FULL)

  • When
    05/13/2021
  •  
    1:00 PM - 3:30 PM (CDT)
  • Location
    Virtual Workshop

  Getting into the Mindset of Your Customer
  

  To thrive, organizations need to go beyond providing good customer service and learn how to get into the mind of their customers.   

  But who is the customer?  What roadblocks are in the way?  Are we structured to be service oriented?  And what happens when we need to serve two masters that have differing agendas or perspectives?   

  This workshop walks organizational leaders through the process of discovering where they are today and identifies the critical changes, they can make to improve their company's customer service performance.    

  Know              How to build a customer-focused organization
  Understand    What can de-rail the development of a customer-focused team
  Apply              Resources to improve customer-centric performance 

  
  

  Join us for The Power of Customer Mapping for a combination discount.
  

  Want to save more?  Attend the entire Organizational Mastery Series.

  
  

  
  

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• Diagnosing Discretionary Effort (Full)

  • When
    05/18/2021
  •  
    8:30 AM - 11:00 AM (CDT)
  • Location
    Virtual

  Imagine you have a team of 10 employees using a rope to pull a boulder up a hill. 

  • Two people are pulling with all their might. 
  • Seven people are pulling—but not at full force.
  • One person is actively sawing the rope in half.

  
  

  If your people are disengaged, this is what’s happening in your workplace every day. And it’s preventing you from reaching your business goals. 

  Just imagine what your company could achieve if all employees pulled in the same direction at full force!  

  Join us session are to:

  • Discover what discretionary effort is and how to measure it. 
  • Uncover tactics to why your team might be disengaged

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• Level Up Leadership

  • Start
    05/24/2021
  •  
    (CDT)
  • End
    05/26/2021
  •  
    (CDT)
  • Schedule
    3 sessions
  • Location
    Virtual

  Not your Typical Leadership Program

  
  

  Level Up with Us!!

  This one of a kind program immerses participants in a series of actions and learning that allow them to:

  • Learn the key qualities of a leader
  • Enhance your self-awareness
  • Discover a model for setting expectations and accountability
  • Build Dream Teams that deliver results

  Leaders will be paired with a coach to reinforce the learning for 60-days after the session.

  
  

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• The DMAIC Way® Green Belt

  • Start
    06/02/2021
  •  
    (CDT)
  • End
    06/16/2021
  •  
    (CDT)
  • Schedule
    2 sessions
  • Location
    Virtual Workshop

  Register

  
  

  Have you always wanted to learn process improvement, Lean, Six Sigma?  This is your opportunity!!

  The DMAIC Way® is a developed methodology where people become improvement focused to support the organization to become more efficient, effective and productive. 

  This facilitated method provides the skills needed to find the most practical and sustainable way to improve the way every-day work is done.  The process builds a culture of quality and continuous improvement.  When you have the opportunity to use data to identify root causes and develop solutions that leadership says yes to – that’s when you can make a difference at work! 

  During the sessions individuals will learn the 9-steps of The DMAIC Way® while working through an improvement project for their organization.  This is a learn-by-doing type of course that includes a break between sessions to apply the learning and coaching after the class for support through the project to obtain certification. 

  
  

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• Wasted Excellence (FULL)

  • When
    06/10/2021
  •  
    8:30 AM - 11:00 AM (CDT)
  • Location
    Virtual Workshop

  Wasted Excellence
  

  Quality experts know all about the “eight types of waste.” And for many of the rest of us – we assume that this concept must be above our skill set. It must be some technical manufacturing process improvement technique that requires a lot of analysis and math.

  Nope. That is a misconception. How often have you seen people:

  • Spend time on the wrong priority?
  • Put additional effort in a project that had no return on investment?
  • Run down details and information that were superfluous?

  That is wasted excellence. 

  In this workshop participants will:

  • Discover the cost of wasted excellence
  • Realize that every employee has the opportunity and responsibility to reduce wasted excellence
  • Identify areas of personal wasted excellence

  Join us for Maximizing Improvements for a combination discount.
  

  Want to save more?  Attend the entire Organizational Mastery Series.

  
  

  
  

  
  

  Show details
• Maximizing Improvements (FULL)

  • When
    06/10/2021
  •  
    1:00 PM - 3:30 PM (CDT)
  • Location
    Virtual Workshop

  Maximizing Improvements
  

  The term “continuous improvement” sounds straightforward enough: Make something better.  What is interesting, is that sometimes those words conjure up images of:

  • Overwhelming paperwork and processes
  • Annihilating math and statistics
  • Soul-sucking structure with limited return on investment

  It does not have to be that way!

  Maximizing Improvement enables organizations to reap the benefits of process improvement without the typical heavy-handed rules and regulations. 

  Upon completion of this workshop, participants will: 

  • Understand the organizational benefits of continuous improvement
  • Learn a process improvement methodology that is NOT overwhelming
  • Recognize how they can support continuous improvement in their own organization

  Join us for Wasted Excellence for a combination discount.
  

  Want to save more?  Attend the entire Organizational Mastery Series.

  
  

  
  

  Show details
• Level Up Leadership

  • Start
    06/15/2021
  •  
    (CDT)
  • End
    12/16/2021
  •  
    (CST)
  • Schedule
    4 sessions
  • Location
    Virtual

  Register

  Not your Typical Leadership Program

  
  

  Level Up with Us!!

  This one of a kind program immerses participants in a series of actions and learning that allow them to:

  • Learn the key qualities of a leader
  • Enhance your self-awareness
  • Discover a model for setting expectations and accountability
  • Build Dream Teams that deliver results

  Leaders will be paired with a coach to reinforce the learning for 60-days after the session.

  Show details
• Extreme Facilitation

  • Start
    06/21/2021
  •  
    8:00 AM (CDT)
  • End
    06/25/2021
  •  
    5:00 PM (CDT)
  • Location
    507 Elm St. West Des Moines IA

  Register

  EXTREME FACILITATION

  
  

  COURSE DESCRIPTION

  Facilitation is a role that demands exceptional interpersonal skills, keen observation, insight and tact.  The facilitator is a director, coach and catalyst. They must create a safe environment even as they push people out of their comfort zone.  Facilitators must drive for results even as they allow participants to find their own answers. And they must lead the effort even as they give control to others.  

  This five-day program provides participants with the opportunity to learn master facilitation techniques, develop relevant exercises and practice in front of a group of discerning peers.  Daily individualized feedback sessions enable the participants to improve their skills rapidly.

  OUTCOMES

  After completing this course participants will be able to:

  • Create a safe environment

  • Initiate active learning 

  • Use effective facilitation techniques

  • Involve and engage participants

  • Expand learning styles

  • Harness the power of questions

  • Manage disruptive behaviors

  LENGTH OF PROGRAM: 5 Days

  AUDIENCE: Anyone with training, meeting or facilitation responsibilities.  

  CERTIFICATION: Attendees who successfully complete Extreme Facilitation are eligible to facilitation DMAIC Way programs and Creative Solutions Group and Aveea Partner development programs.

  
  

  
  

  
  

  Show details
• Leadership, Learning & Libations

  • When
    08/17/2021
  •  
    3:00 PM - 5:00 PM (CDT)
  • Location
    https://us02web.zoom.us/j/82386355446 (Pwd: 589508)

  Register

  Leadership, Learning & Libations

  a virtual book club for leaders

  This months book is: 

  No Rules Rules: Netflix and the Culture of Reinvention

  

  Organizations cannot grow beyond their leaders.  That's why Leadership, Learning and Libations was formed.  Every other month, leaders from all across the country come together to discuss a book.

  Yes.  Leaders read! 

  In fact, 

  • Warren Buffett attributes his success to reading.   
  •  Author Michael Puck says that "Every book you read is like a warrior in your army.  The more you read, the stronger your army."

  That's why we started Leadership, Learning & Libations.  When we read together we challenge one another, inspire one another, push one another -- and grow together in ways we never thought possible.

  So every 60 days, plan on shutting your door, grabbing a drink, putting your feet up on your desk and getting together with other successful business leaders to talk through one author's point of view.  We'll agree, disagree, bring other data to the table and talk about how the book impacts you and your organization. 

  
  

  Show details
• The DMAIC Way® Green Belt

  • Start
    08/25/2021
  •  
    (CDT)
  • End
    09/02/2021
  •  
    (CDT)
  • Schedule
    2 sessions
  • Location
    Virtual Workshop

  Register

  
  

  Have you always wanted to learn process improvement, Lean, Six Sigma?  This is your opportunity!!

  The DMAIC Way® is a developed methodology where people become improvement focused to support the organization to become more efficient, effective and productive. 

  This facilitated method provides the skills needed to find the most practical and sustainable way to improve the way every-day work is done.  The process builds a culture of quality and continuous improvement.  When you have the opportunity to use data to identify root causes and develop solutions that leadership says yes to – that’s when you can make a difference at work! 

  During the sessions individuals will learn the 9-steps of The DMAIC Way® while working through an improvement project for their organization.  This is a learn-by-doing type of course that includes a break between sessions to apply the learning and coaching after the class for support through the project to obtain certification. 

  
  

  Show details
• Extreme Facilitation (FULL)

  • Start
    10/04/2021
  •  
    8:00 AM (CDT)
  • End
    10/08/2021
  •  
    5:00 PM (CDT)
  • Location
    507 Elm St. West Des Moines IA

  EXTREME FACILITATION

  
  

  COURSE DESCRIPTION

  Facilitation is a role that demands exceptional interpersonal skills, keen observation, insight and tact.  The facilitator is a director, coach and catalyst. They must create a safe environment even as they push people out of their comfort zone.  Facilitators must drive for results even as they allow participants to find their own answers. And they must lead the effort even as they give control to others.  

  This five-day program provides participants with the opportunity to learn master facilitation techniques, develop relevant exercises and practice in front of a group of discerning peers.  Daily individualized feedback sessions enable the participants to improve their skills rapidly.

  OUTCOMES

  After completing this course participants will be able to:

  • Create a safe environment

  • Initiate active learning 

  • Use effective facilitation techniques

  • Involve and engage participants

  • Expand learning styles

  • Harness the power of questions

  • Manage disruptive behaviors

  LENGTH OF PROGRAM: 5 Days

  AUDIENCE: Anyone with training, meeting or facilitation responsibilities.  

  CERTIFICATION: Attendees who successfully complete Extreme Facilitation are eligible to facilitation DMAIC Way programs and Creative Solutions Group and Aveea Partner development programs.

  
  

  
  

  
  

  Show details
• The DMAIC Way® Black Belt

  • Start
    10/04/2021
  •  
    (CDT)
  • End
    10/22/2021
  •  
    (CDT)
  • Schedule
    2 sessions
  • Location
    Virtual Workshop

  Register

  
  

  The DMAIC Way® is a developed methodology where people become improvement focused to support the organization to become more efficient, effective and productive. 

  This course builds on The DMAIC Way® Green Belt providing advanced skills, tools and data analysis.  You will also develop your ability to coach green and yellow belts and build/refine your continuous improvement program to yield the most impact.  

  During the sessions individuals will dive deeper into the the 9-steps of The DMAIC Way® while working through an improvement project for their organization.  This is a learn-by-doing type of course that includes a break between sessions to apply the learning and coaching after the class for support through the project to obtain certification. 

  **A statistical software license is included to all participants.

  Show details
• Leadership, Learning & Libations

  • When
    10/19/2021
  •  
    3:00 PM - 5:00 PM (CDT)
  • Location
    https://us02web.zoom.us/j/89625497344 (Pwd: 961570)

  Register

  Leadership, Learning & Libations

  a virtual book club for leaders

  This months book is:

  The Power of Habit: Why We Do What We Do in Life and Business

  

  Organizations cannot grow beyond their leaders.  That's why Leadership, Learning and Libations was formed.  Every other month, leaders from all across the country come together to discuss a book.

  Yes.  Leaders read! 

  In fact, 

  • Warren Buffett attributes his success to reading.   
  •  Author Michael Puck says that "Every book you read is like a warrior in your army.  The more you read, the stronger your army."

  That's why we started Leadership, Learning & Libations.  When we read together we challenge one another, inspire one another, push one another -- and grow together in ways we never thought possible.

  So every 60 days, plan on shutting your door, grabbing a drink, putting your feet up on your desk and getting together with other successful business leaders to talk through one author's point of view.  We'll agree, disagree, bring other data to the table and talk about how the book impacts you and your organization. 

  
  

  Show details